Contact
Talk to us.
Questions about an order, a batch certificate, or anything the FAQ does not cover. One of us reads all of it.
Where to find us
- General, orders, returns and trade
- info@thenad.co.uk
- Hours
- Monday to Friday, 9am to 5pm GMT
- Response time
- We aim to reply within 24 hours
Before you write
Check the questions first
Storage, delivery, needles and returns are answered in full on the FAQ, usually faster than we can reply.
Read the FAQ →Tell us what you have
If it is about an order, the order number helps. If it is about a specific kit, the batch number printed on the Certificate of Analysis in the box tells us exactly which one you are holding.